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5 November 2013

WASHINGTON, D.C.—The Philippines is optimistic more major American corporations will consider the country for their health information management and business process outsourcing requirements.

Ambassador Jose L. Cuisia, Jr. shared this positive outlook following the successful visits to Washington, D.C., New York, San Francisco and Atlanta by representatives from the Philippine business process management sector.

“We are optimistic that we were able to convince American corporations to look at the country for their health information management and business process outsourcing requirements,” said Ambassador Cuisia, Jr., who cited the country’s outstanding performance as a global frontrunner in business process outsourcing.

“There is no doubt that we were able to highlight the Philippines’ value proposition in providing business process management services and develop a viable niche in the US market for our industry players,” he said.

Trade and Industry Undersecretary Ponciano Manalo, Jr. who accompanied the delegation, also shared the same optimism, as he noted the interest expressed by American companies and industry organizations and even members of the Filipino-American healthcare community about opportunities in the Philippines.

“There is genuine interest among companies here in the United States to take a second look at the Philippines, which is No. 1 in voice outsourcing customer care, technology, financial, sales and collections services,” Undersecretary Manalo said.

Commercial Counselor Maria Roseni M. Alvero said the visit of Philippine delegation was part of a roadshow that was organized to create greater awareness for the strengths and capabilities of the Philippines in the business process outsourcing industry.

Alvero said the roadshow was participated in by the ADEC Group; Don Pin Group of Companies; e4e Global Services Philippines, Inc.; MicroSourcing Philippines Inc.; Visaya Medical Coding Outsourcing Corporation; Diversified Technology Solutions International Inc.; NorthStar Solutions Inc.; and EXL Services.

Representatives from the Health Information Management Outsourcing Association of the Philippines (HIMOAP), the Call Center Association of the Philippines and the Business Processing Association of the Philippines (BPAP) as well as key players in the US healthcare industry also took part in a business forum at the Capitol Hilton and in a networking reception hosted by the US-Philippines Society at the Philippine Embassy in Washington D.C.

The roadshow was a joint effort of the Department of Trade and Industry, the Department of Science and Technology’s Information and Communications Technology Office, HIMOAP, BPAP and the Board of Investments in cooperation with the Philippine Embassy.###

Ambassador Jose L. Cuisia, Jr. addresses attendees of the Philippine BMP-HIM Forum on 25 October 2013. The forum provided an opportunity for US companies to come face to face with top-notch Philippine service providers in the BPO, Call Center, and Health Information Management Industry.

Ambassador Jose L. Cuisia, Jr. talks to Former US Ambassador John Maisto (center) and Trade Industry Undersecretary Ponciano Manalo, Jr. (right).